“My family had a most wonderful holiday in Niseko last December. We arrived before Christmas and stayed at the Yumoto Niseko Prince Hotel in a 8-tatami Japanese style room.
The accommodation was warm and comfortable. The buffet dinner offered at the hotel has a very good spread with some dishes such as sashimi, Japanese noodles and seafood changing nightly. The reception and restaurant staff were very polite and go out of their way to understand our requests even though there were not entirely fluent in the English language.
On Christmas Eve, we even got to view a brilliant display of fireworks at Hotel Niseko Aspen which was next to Yumoto! My children had an especially good time where they learnt skiing, made snow man and did tobogganing on the ski slopes.
The accommodation and holidaying activities were handled by Izumi Ogawa (Virtuoso Agent) . From the beginning, Izumi has been most attentive to our needs. Despite the constant flip-flopping of our decisions, there was neither exasperation nor frustration from her. She was very patient and accommodated our requests as best she could. And even though she was away on her own Christmas holidays, she maintained frequent communication with us and assured us of her assistance anytime we required it. We are most appreciative of her thoughts and efforts.
Dōmo arigatōgozaimashita, Izumi!
– Keith I, Singapore (Niseko, Hokkaido)